At PataShop, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping methods, costs, and delivery times.
Shipping Methods
We offer delivery within Kenya with Cash on Delivery (COD) as the payment method. This means you pay for your order upon receiving it.
Processing Times
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Costs
We deliver at a small fee, which will be communicated to you once the order is placed.
Delivery Times
Delivery times vary depending on your location. Standard delivery typically takes 1-3 business days within major cities in Kenya.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can also track your order by visiting our Track Your Order page.
Contact Information
For any questions about our shipping policy, please contact us at patashopke@gmail.com or call us at +254-743-208-553, available Monday to Saturday from 8:00 AM to 5:00 PM.