FAQs

PataShop is an online marketplace offering a wide range of products, including electronics, fashion, home goods, and more. We are committed to providing high-quality products and excellent customer service to our customers in Kenya.

Add the desired products to your cart, proceed to checkout, and follow the instructions to complete your purchase. You will receive an email confirmation once your order is placed.

We accept Cash on Delivery (COD). You pay for your order when it is delivered to your address.

Enter the discount code in the “Promo Code” field at checkout. The discount will be applied to your total order amount.

Delivery times vary depending on your location. Standard delivery typically takes 1-3 business days within major cities in Kenya.

Visit our Track Your Order page and enter your order number and email address to see the current status of your order.

If a product is out of stock, you can sign up to be notified when it becomes available again by entering your email on the product page.

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